Terms of service
Carreon Lux Terms of Service
Thank you for visiting Carreon Lux.
By accessing our website or placing an order with us, you agree to the following Terms of Service.
Online Store Terms
- You must be at least the age of majority in your state or province, or have permission from a parent or guardian, to use this site and make purchases.
- You agree not to use our products for any unlawful or unauthorized purpose.
- You may not transmit any viruses, malware, or harmful code through our website.
Products and Pricing
- We reserve the right to change product prices, descriptions, and availability at any time without notice.
- Product images are for reference only. Actual colors, packaging, or details may vary slightly.
- Some products may be sourced from third-party suppliers or fulfillment partners.
Orders and Payment
- We reserve the right to refuse or cancel any order at our discretion.
- You agree to provide current, complete, and accurate billing and shipping information for all purchases.
- Payments are processed securely through third-party payment providers.
Shipping and Delivery
- Orders are typically processed within 1–3 business days.
- Estimated delivery times:
- United States: 5–12 business days
- Canada: 7–15 business days
- International: 7–20 business days
- Shipping times may vary depending on your location, customs processing, and carrier delays.
- If you order multiple items, they may arrive in separate packages because they may ship from different fulfillment centers.
- We are not responsible for delays caused by weather, customs, carrier issues, or other events beyond our control.
Returns and Refunds
- Please review our Return and Refund Policy for details on eligibility, timeframes, and conditions.
- Certain items may not be eligible for return or refund depending on the supplier or product type.
- If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery so we can help resolve the issue.
Third-Party Suppliers
- Some products are fulfilled by third-party suppliers.
- While we work closely with our suppliers to ensure quality and timely delivery, we are not responsible for delays or issues caused by third-party fulfillment partners beyond our reasonable control.
Limitation of Liability
- Carreon Lux is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
- To the fullest extent permitted by law, our liability for any claim related to a purchase is limited to the amount paid for the product in question.
Changes to These Terms
- We may update or modify these Terms of Service at any time.
- Changes will take effect immediately upon posting on our website.
Contact Us
If you have any questions about these Terms of Service, please contact us through our website.
Thank you for choosing Carreon Lux.