Carreon Lux Shipping Policy

Thank you for shopping with Carreon Lux.

Order Processing

• Orders are processed within 1–3 business days.
• Orders are processed Monday through Friday, excluding holidays.

Shipping Times

Estimated delivery times:

• United States: 5–12 business days
• Canada: 7–15 business days
• International: 7–20 business days

Shipping times may vary depending on your location, customs processing, and carrier delays.

Shipping Costs

• International shipping costs are calculated at checkout.

Order Tracking

Once your order ships, you'll receive a tracking number by email so you can monitor your delivery.

Multiple Packages

If you order multiple items, they may arrive in separate packages because they can ship from different fulfillment centers.

Delays

While we work hard to deliver orders on time, unexpected delays caused by weather, customs, or shipping carriers are beyond our control.

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages due to incorrect addresses provided at checkout.

Lost or Damaged Packages

If your package is lost or arrives damaged, contact us within 7 days of the expected delivery date. We'll work with the carrier and supplier to resolve the issue as quickly as possible.

Thank you for choosing Carreon Lux.